Privacy policy

Here's the full Privacy Policy:

PRIVACY POLICY

Introduction

At Petorva, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit petorva.com or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely through Shopify Payments - we never store your card details)
  • Order history and purchase details
  • Device information and browsing behavior on our site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Send promotional emails and offers (you can unsubscribe at any time)
  • Improve our store and customer experience
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We share your data only with trusted third parties who help us operate our store and fulfill your orders, including:

  • Shopify (our store platform)
  • Payment processors (Shopify Payments, Stripe)
  • Shipping carriers (USPS, UPS, FedEx)
  • AutoDS (our fulfillment partner)
  • Klaviyo (our email marketing platform)

All partners are required to keep your information secure and use it only for the services they provide to us.

Cookies

Our store uses cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but this may affect some store functionality.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, email us at support@petorva.com.

If you subscribed to our email list and wish to unsubscribe, click the unsubscribe link in any of our emails or contact us directly.

Data Security

We take reasonable precautions to protect your personal information. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

For any privacy-related questions, contact us at: support@petorva.com Petorva